Download Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People By Joseph Michelli

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Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People By Joseph Michelli

Download Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People By Joseph Michelli

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Sales Rank: #144880 in Books
Brand: Michelli, Joseph A.
Published on: 2013-09-03
Original language: English
Number of items: 1
Dimensions: 8.50" h x 5.75" w x 1.00" l, 1.05 pounds
Binding: Hardcover
304 pages

Features

Used Book in Good Condition

Review
"An accessible and practical guide to corporate success." Publisher's Weekly 20130828

About the Author

Joseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks Experience, The New Gold Standard, Prescription for Excellence, and The Zappos Experience. One of today’s leading thinkers on the topic of customer experience, Michelli also speaks to corporate audiences approximately 60 times a year.

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